Our Services

The Directorate provides the following services:

Academic Quality Assurance

• Programme accreditation support
• Curriculum review and development
• Academic quality audits
• Teaching and learning quality monitoring

Quality Management System

• ISO 9001:2015 implementation
• Internal quality audits
• Risk-based thinking
• Corrective and continual improvement

Compliance

• CUE compliance
• Regulatory reporting
• Institutional quality reviews

Surveys and Evaluation

• Student satisfaction surveys
• Staff satisfaction surveys
• Graduate tracer studies
• Employer feedback surveys
• Service delivery evaluations